About Gracecom

Phase 1 - Project Meeting and introductions

Phase 2 - Proposal review with final phone counts and approvals

Phase 3 - Engineering site visit and final surveys

Phase 4 - Site visit review with customer

Phase 5 - Sign contracts and purchase orders

Phase 6 - Deposit check

Phase 7 - Development of installation time line

Phase 8 - Order equipment

Phase 9 - Schedule installation dates

Phase 10 - Equipment arrives at Gracecom

Phase 11 - Meet with customer and collect programming information

Phase 12 - Program new AltiGen phone server at Gracecom…test and burn in

Phase 13 - Deliver equipment to customer site

Phase 14 - Collect second deposit check

Phase 15 - Engineers to prepare site for installation

Phase 16 - Train employees on features and operation

Phase 17 - Train system administrator

Phase 18 - Deploy to IP phones to the desk top

Phase 19 - Install new phone server in equipment room or network room

Phase 20 - Cut over new phone server and test

Phase 21 - Develop punch list

Phase 22 - Follow up training visit

Phase 23 - Follow up punch list completion by engineer

Phase 24 - Collect final payment

Phase 25 - Final project meeting to close out contract